Patient relationships, carefully managed.
Patient lead management, appointment booking, WhatsApp reminders, follow-ups and review collection — for clinics, dental practices and small hospitals.
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Patients remember the experience around the appointment as much as the appointment.
Healthcare practices win on trust, communication and consistency — and lose patients to no-shows, missed follow-ups and silent post-visit experiences.
Pacewalk's clinic CRM closes those gaps: WhatsApp confirmation and reminders, branded patient profile, automated post-visit follow-up, easy review/Google rating prompts, and recall campaigns for periodic check-ups.
- What is it
- Healthcare CRM for clinics and small hospitals — patient enquiries, appointment booking, WhatsApp reminders, post-visit follow-ups, review collection and recall campaigns.
- Who it's for
- Clinics, dental practices, dermatology, IVF, physiotherapy, ENT, eye care, and small hospitals.
- Cities served
- Chandigarh, Mohali, Zirakpur, Panchkula, Bathinda, Punjab, India
Built for crm for clinics & hospitals that scales.
360° customer view
Every call, email, WhatsApp, deal and ticket in one timeline.
Click-to-call & WhatsApp
Reach leads in one tap; calls and chats auto-logged.
Smart pipelines
Drag-and-drop deal stages with auto-assignment & SLA timers.
Follow-up reminders
Never miss a callback — automated alerts on mobile and web.
Real-time dashboards
Sales, source ROI, team performance — live KPIs for owners.
Role-based access
Granular permissions so each user sees only what they should.
Why businesses pick Pacewalk for crm for clinics & hospitals.
Save 20-40% of operational time
Automating repetitive work frees your team for what matters.
Faster lead response
Cut first-response time from hours to seconds.
Better decisions
Real-time dashboards replace gut-feel and Excel sheets.
Work from anywhere
Cloud + mobile access for owners and teams on the move.
Our delivery process
Discovery & scope
Free 30-min call to map workflows, modules and integrations.
UI/UX prototype
Clickable Figma prototype you can validate with your team.
Agile build & demos
2-week sprints with live demo every Friday — no surprises.
Launch & training
Deployment, team training, 30-90 days post-launch support.
Book a free demo of our CRM for Clinics & Hospitals.
See it live, ask anything, get a custom quote — no obligations.
CRM for Clinics & Hospitals services across India & globally.
Pacewalk delivers crm for clinics & hospitals to clients in Chandigarh, Mohali, Zirakpur, Panchkula, Bathinda and across India — with global delivery to Canada, Australia and New Zealand.