Terms & Conditions of Services

• All payments must be made in favour of PACEWALK Pvt. Ltd.
• An additional 18% GST will be applicable on all services.
• Services will be activated only after confirmed receipt of payment.
• All services provided are non-refundable, unless explicitly stated otherwise.

• Digital marketing results depend on multiple external factors; therefore, no guaranteed leads or sales are promised.
• The minimum recommended engagement period is 6–10 months for visible and effective results.
• Pacewalk is not responsible for handling or following up on inquiries received through platforms such as Facebook, Instagram, LinkedIn, emails, or other channels.
• Any video content included in packages does not cover production or 2D/3D character creation. Additional charges will apply for such requirements.
• All approvals must be provided by the client via email or WhatsApp for documentation purposes.

• The client is responsible for providing content, logo, images, and required specifications.
• Initial design delivery timelines may vary depending on project scope; basic designs may be delivered within 24–48 hours.
• Any modifications after final approval (content, size, images, layout) may incur an additional charge of ₹300 per change.
• Unauthorized use of unapproved designs will be treated as final approval by the client.
• All designs may include a small credit line: "Designed by Pacewalk."
• Designs and project files will be stored for up to 1 year.
• No refunds will be provided once work has commenced.

• Project timelines typically range between 1–2 weeks, depending on scope.
• The package includes support and basic revisions for the first 3 months.
• Costs for premium themes, plugins, stock assets, or additional features will be borne by the client.
• Optional Annual Maintenance Charges (AMC) may apply after the initial period (currently ₹4,999/year).
• Domain and hosting renewals (if applicable) will be charged separately (approx. ₹4,499/year).

• Services begin only after full payment confirmation.
• No refunds are applicable once the design process has started.
• All logo files will be stored for up to 1 year.
• Digital/NFC business card validity (if included) is 1 year from activation.

• Payment must be made 100% in advance.
• DLT (Distributed Ledger Technology) registration is mandatory before sending SMS in India.
• No refunds will be provided for unused SMS credits.

• Services are activated after payment confirmation.
• No refunds will be provided for unused credits.

• Services are activated upon payment confirmation.
• No refunds for unused credits.
• Clients must provide voice clips in MP3 format.

All services are provided on a best-effort basis. Pacewalk does not guarantee:

• Fixed search engine rankings
• Specific number of leads
• Specific sales outcomes

Results depend on market conditions, competition, and client responsiveness.

• All approvals must be shared via email or WhatsApp.
• Delays in approvals may affect timelines and delivery schedules.

All payments made are non-refundable under any circumstances, including unused services or credits, unless explicitly stated otherwise in a signed agreement.

Contact Information

For any queries, you can reach us at: