Privacy Policy

1. Introduction

Pacewalk respects your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you share with us when you visit our website or engage with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect two broad categories of information:

• Personal data you provide voluntarily — name, phone number, email, company name, and project details submitted through forms or chats
• Usage data collected automatically — IP address, browser type, device information, pages visited, referring source, and time spent on the site

3. How We Use Your Data

• Service delivery — to respond to enquiries, share proposals, and execute agreed projects
• Communication — to send updates, invoices, support replies, and important notifications
• Marketing (optional) — to share offers, blog updates, or new services, only with your consent
• Improvement — to analyse usage trends and improve our website and services

You can opt out of marketing communication at any time.

4. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyse traffic, and personalise content. You can control cookies through your browser settings.

For full details, please read our Cookie Policy.

5. Data Protection

• We use industry-standard security measures to protect your data
• We do not sell, rent, or share your personal information with unauthorized third parties
• Access to your data is restricted to authorised team members only

6. Third-Party Services

We may use trusted third-party services such as Google (Analytics, Ads), Meta (Facebook, Instagram), email providers, and hosting platforms to deliver and improve our services.

These platforms have their own privacy policies, which we encourage you to review.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

Contact Information

For any queries, you can reach us at: