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AI Chatbots · Website & WhatsApp

AI chatbot development in Chandigarh — answers customers 24×7.

Custom AI chatbots for your website and WhatsApp that answer questions from your own information, capture leads and book appointments in Hindi, Punjabi or English — built by Pacewalk for Tricity businesses.

12+ Years of Experience 1854+ Projects Delivered 1277+ Happy Clients
12+
Years of Experience
1854+
Projects Delivered
1277+
Happy Clients
India + Global
Clients Served

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About this service

A chatbot that knows your business, not a generic script.

Old rule-based chatbots frustrated customers with fixed menus. Modern AI chatbots read the customer's question, look up the answer in your own documents, price lists and FAQs, and reply in natural language — and they hand the conversation to your team when a person is needed.

Pacewalk builds chatbots for websites and the official WhatsApp Business API. Each bot is set up with your approved information, collects the lead details your sales team needs, and sends every conversation to your CRM or WhatsApp so nothing is lost.

Quick Answer
What is it
Pacewalk develops custom AI chatbots for websites and WhatsApp for businesses in Chandigarh, Mohali, Panchkula and Zirakpur. The chatbots answer from the business's own information, capture leads, book appointments and hand over to staff.
Who it's for
Clinics and hospitals, coaching institutes and schools, real estate, immigration consultants, e-commerce stores, restaurants and service businesses that receive many repeated questions.
Cities served
Chandigarh, Mohali, Panchkula, Zirakpur, Kharar, Dera Bassi, New Chandigarh
The problem

Why businesses add an AI chatbot

Enquiries after hours

A large share of website and WhatsApp enquiries arrive when the office is closed.

The same 20 questions

Fees, timings, location, documents needed — staff answer them all day.

Visitors leave without contacting

Most website visitors never fill a form; a chat prompt captures some of them.

Incomplete lead details

Sales teams waste calls collecting basic information the bot can gather first.

What our chatbots do

AI chatbot features for websites and WhatsApp

Answers from your data

Trained on your FAQs, brochures, price lists and policies, with answers limited to approved information.

Website + WhatsApp

One bot on your website chat and your official WhatsApp Business number.

Hindi, Punjabi, English

Understands Hinglish and replies in the customer's language.

Bookings & lead capture

Collects name, phone and requirement, books appointments or demo slots, and sends them to your team.

Human handover

Passes the chat to a staff member for complaints, negotiations or anything the bot shouldn't answer.

Conversation reports

See what customers ask most, which answers convert, and where the bot needs new information.

Why Pacewalk

Why choose Pacewalk to build your chatbot

Connected to your systems

Bots can read and update your CRM, Google Sheets, booking calendar or e-commerce store.

Controlled answers

We restrict the bot to your approved content and test it on real questions before launch.

Official WhatsApp API

WhatsApp bots run on Meta's official Business API, not unofficial tools that get numbers banned.

Local team

Built and supported by our team in Zirakpur, close to Chandigarh, Mohali and Panchkula.

Our Process

From idea to live chatbot

01

Questions & goals

We collect your most common customer questions and decide what the bot should and shouldn't do.

02

Build & train

The bot is set up with your information and connected to WhatsApp, website and CRM.

03

Test on real chats

Your team tests it with real questions; we fix gaps before customers see it.

04

Launch & improve

Go live, then review conversations and add missing answers in the first weeks.

See how an AI chatbot would answer your customers.

Send us your 10 most common customer questions on WhatsApp and we'll show you a sample conversation.

4.9 / 5 rating
570+ reviews on Google, Justdial & Facebook
Reply in under 2 hours
Mon–Sat, 9:30am–6pm IST
On-time, every time
Timelines agreed in writing before we start

AI chatbots for businesses across the Chandigarh Tricity

We build chatbots for clinics on Chandigarh's Madhya Marg, coaching institutes in Sector 34, immigration consultants in Sector 17 and Mohali Phase 3B2, real estate projects along Airport Road and in Zirakpur, and retailers across Panchkula and Kharar. The same chatbot can serve customers anywhere in India.

Chandigarh Mohali Panchkula Zirakpur Kharar Dera Bassi New Chandigarh
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FAQ

Quick answers

An AI chatbot is software that understands a customer's typed question and replies in natural language. Unlike old menu-based bots, it can handle questions phrased in many different ways and answer from your own business information.
Cost depends on the channels (website, WhatsApp or both), how much information the bot needs to know, and which systems it connects to. There is a one-time setup plus a monthly cost for AI usage and WhatsApp conversations. We give a fixed written quote after understanding your requirements.
A focused FAQ and lead-capture bot can usually go live in 1–2 weeks. Bots that book appointments or connect to several systems take 3–6 weeks.
Yes. We connect it to your number through the official WhatsApp Business API, so it can reply 24×7 from your business account.
Yes. It understands Hindi, Punjabi, English and mixed Hinglish messages and can reply in the same language.
We limit the bot to the information you approve and set it to hand over to a person when it is not sure. We test it on real questions before launch and review conversations afterwards.
Yes. It can check available slots in a calendar or booking system, book them and send confirmations and reminders.
To your CRM, Google Sheet, email or a WhatsApp group — wherever your team works. Each lead includes the conversation history.
We choose between models such as OpenAI GPT, Google Gemini and Anthropic Claude depending on language quality, cost and the task.
No. A WhatsApp chatbot works without a website. If you do have one, the same bot can run on both.
Yes. When your prices, services or policies change, we update the bot's information so its answers stay correct.
Businesses that receive many repeated questions: clinics, schools and coaching institutes, real estate, immigration consultants, restaurants, e-commerce stores and service companies.

Explore Pacewalk services across the Tricity

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