When we talk about helping companies obtain ISO 9001:2015 certification, people often ask us, “Why does our company need to be ISO 9001 certified?” ISO 9001 is the quality management system (QMS) standard and it produces numerous benefits for any company willing to go that route. So, why should your organization obtain ISO 9001 certification? International Standards mean that consumers can have confidence that their products are safe also reliable and of good quality. ISO standards are so important in the world, especially for safety and quality. The reason manufacturers adopt ISO 9000 is that they were mandated to do so. ISO-certified companies may require their suppliers to do the same. “It’s hard to do business with anyone-especially in manufacturing-if you’re not ISO 9000 certified,”
ISO standards can improve an organization’s business processes and add value. ISO Standards are a key part of our society as they ensure quality and safety in both products and services in international trade.
If a company wants to get certified, they should first look at what sort of standard they need and create a
quality manual-a business process manual-based on that standard. It also is a good idea to talk to other companies who have received certification and learn from them.
ISO 9001 Certification
Becoming ISO 9001 certified means to pass a physical ISO 9001:2015 certification audit by a registrar (a certifying agency).
Meet Customer Requirements
Every industry and company is different, and methods of determining customer requirements can vary widely. Your ISO 9001:2015 quality management system should include a method or methods to determine customer requirements. Many companies want ISO 9001 certification just to satisfy one customer requirement. The customer states that it will only do business with vendors that are certified as ISO 9001 compliant, so to get (or keep) the business they need that certification.
Improve Revenue and Business from New Customers
Certification can help your bottom line. Three in five companies that adopted ISO increased their revenues. The revenue increase was significantly higher than for non-certified companies. Once you earn your ISO 9001 certification, you can advertise your quality certification and respond to requests for quotes (RFQ) from companies that make ISO 9001 certification a “must-have”. ISO 9001 certification can open up new markets you were virtually unable to do business with before your certification.
Improve Your Brand Image and Sales
With improved image, you’ll sell more product and services. One way to improve a company’s brand image is to ensure that the number of defects and faulty products are minimized. If these are kept out of the hands of our consumers, we are more likely to make more sales. Customers think that it’s a given that they receive a product that works effectively every time it’s put into use. A company can improve their sales when they can improve their brand image.
Improve Company and Product Quality
ISO will help your company deliver a higher quality product or service. A quality management system standard is all about quality so, of course as well as one result of adopting a QMS should be an improved level of quality for the entire organization — every process, and every product.
Gain the Trust of Your Customers
Quality means whatever you produce will work as your customers expect. You will meet not only their stated requirements — you will meet more of their implied requirements, too. Quality also means far fewer complaints and doing a better job of resolving those you do. If your quality management system is working correctly, you should know what your customers expect and you should be providing it, resulting in increased customer satisfaction.
Describe, Understand, and Communicate Your Company Processes
The ISO 9001 QMS standard requires that you identify and describe your processes using business metrics, the purpose of which is to better manage and control your business processes. Quality objectives form the center of your system. Metrics are used to understand and communicate your system’s performance relative to your quality objectives. If you make an honest attempt to conform to the requirements of getting ISO 9001 certification, you’ll learn more about your business.
Develop a Professional Culture and Better Employee Morale
ISO Standards require employers and businesses to engage with these two principles within a quality management system. Implementing an ISO 9001 Quality Management System can empower employees. Employees develop a sense of ownership over their part of improving quality management systems. This added responsibility within the organisation helps all employees to grow their sense of belonging and value. Your QMS will provide them with clear expectations (quality objectives and job descriptions), the tools to do their job (procedures and work instructions), and prompt as well as actionable feedback on their performance (process metrics). The result? An improved company culture and a more professional staff!
Additional Customer Benefits
In addition to ways to increase sales, customers also benefit by having staff commitment to improvement, business growth, and the ability to cater to customers. All of these benefits can help to improve sales. When there is increased satisfaction and increased awareness of business goals and objectives, a sale is more likely to be made.
Sales will improve with ISO certification for several reasons. Validation also better brand image, fewer defects, and more trust are some of the primary reasons why people will buy. To improve company sales, it will require ISO certification with rigorous testing to prove that it works.
Improve Efficiency, Reduce Waste, and Save Money
Companies with ISO 9000 certification perform better in the reduction of bad products and customer complaints also profitability and productivity. A well-run QMS does enable your company to approach perfection. As your processes improve, become more consistent, and you achieve your target objectives with greater regularity, you will see tangible results. Your process waste will decrease, for one. Waste is money lost forever. Waste results from poor quality and inefficiency. Inefficiency results from variation and inconsistent processes. Reduce variation, improve consistency, and you’ll have less waste…and more money. It’s that simple!
Achieve International Quality Recognition
ISO 9001 is a worldwide standard administered by the International Organization for Standardization (ISO), based in Switzerland. ISO 9001 is currently in use by over one million organizations around the world! It is truly a worldwide standard for quality! Obtaining ISO 9001 certification puts your company in a very select group.
PACEWALK is a leading independent assessment and certification body providing quality as well as certification services to a wide variety of business and organization. Following mentioned are the required documents to get certified/ to get ISO Certification.
Procedure for Certification:
- Firstly, Require Legal Documents of your organization
For Proprietorship Organization
- Secondly, Pan card of Proprietor / Registration of firm
- Finally, Deceleration of proprietor on letter head with authorized signature and stamp
For Partnership Organization
- Firstly, Partnership Deed of Company/Company Pan card
For Pvt. Ltd. Organization
- Firstly, Incorporation Certificate/Company Pan card/Service or sale tax documents
- Secondly Scope: Deceleration on letter head about the activity of your work with authorized signature and stamp.
- Another Invoice Issued: any two Xerox copy of Invoice Sales or Service
- Finally, Invoice Received: any two Xerox copy of Invoice Purchase
“All ISO Certifications are Valid for Three Years from the Date of Issue.” Thanks.
If you would like more information about ISO standards and the process, Please get in Contact: